We offer a 24-month limited warranty on most parts, including the motor, hub, and frame. Learn more on our Warranty page.
2.
Do you offer financing or payment plans?
Yes, we partner with services like AfterPay or Klarna to offer flexible payment options at checkout.
3.
Do I need a license to ride this scooter?
Regulations vary by state and city. Please check with your local Department of Transportation for electric scooter laws in your area.
4.
Is the scooter water-resistant or suitable for riding in wet conditions?
Yes, our scooters are engineered with water-resistance ratings ranging from IPX4 to IPX6. This allows for safe operation in light rain and wet environments. However, prolonged exposure to heavy rain or submersion is not recommended. None of the scooters is completely waterproof.
5.
What is the maximum range on a single full charge?
The maximum riding range varies by model and is influenced by factors such as rider weight, terrain, temperature, and riding mode. Under optimal conditions, our new series scooters can achieve up to 45 miles on a single full charge.
6.
Can this scooter handle uphill terrain or steep inclines?
Equipped with high-torque motors, our scooters are designed to manage inclines of up to 25% grade, depending on the model and load. Performance may vary based on rider weight and battery charge level.
